MedImpact
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"We pledge to understand how our customers define success and to ensure our performance is measurable based on what is important to our partners."

Customer Analytics

Full service. Innovative choices. Complete transparency.

As a full-service, transparent PBM, MedImpact delivers flexible choices to help you achieve the optimal balance between low net cost, high quality of care, and high member satisfaction.

Our programs and services include:

Administrative Operations

  • Claims processing
  • Formulary management
  • Network contracting and administration (mail, retail, specialty fulfillment)
  • Benefits plan administration
  • Rebate contracting and management
  • Medicare Part D – full service management

Service Support

  • Implementation services team
  • Client services team
  • Call center (member and pharmacy call management)
  • Consultative services

Clinical & Consultative Services

  • Predictive modeling
  • Medical/pharmacy data integration
  • Trend analysis and reporting
  • Member and physician outreach programs
  • Prior Authorization and utilization management
  • Value-based benefit design (VBBD)
  • Preferred drug list (PDL)
  • Rebate management
  • Clinical edits/bundles
  • Drug therapy management-specific to disease state
  • Retrospective DUE-care quality programs
  • Patient Safety Report Card
  • Physician Access
  • Drug safety monitoring

Online Reporting & Analytic Tools

  • Clinical reporting
  • Claims insight and management engine
  • Predefined report views
  • Ad hoc reporting and decision support tools
  • Physician access to patient compliance
  • Financial reporting