To ensure that our goals are aligned with our client’s goals, MedImpact focuses on three guiding principles: Client Service, Innovative Choices and Transparency.

Client Service

Delivered through the MedImpact service approach that includes:

• Leadership Council – Designing joint business strategies at the senior level
• Team Strategy – Approach to client service that includes implementation, daily operations, clinical operations, technical support and benefit strategy
• SMART Approach – Providing solutions that are Sustainable, Measurable, Accurate, Reliable
  and Timely
• Flawless Fundamentals – Ensuring core systems, processes and people are in place to deliver on client expectations

Innovative Choices

Flexible solutions that achieve:

• Low net cost;
• High clinical quality; and
• High client and consumer satisfaction – by providing innovative choices and service excellence

Transparency

We’re committed to absolute integrity in every aspect of our business. It’s what guided the pharmacists who created MedImpact. Since our inception in 1989, MedImpact has embraced complete transparency and full disclosure because it’s the right thing to do. As the nation’s largest full-service PBM that does not sell drugs, MedImpact operates independent of drug manufacturers, chain pharmacies and fulfillment facilities. Our focus is purely on managing drug costs at every step. And the interests of our clients – as well as the people they serve – always come first.

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